Step Onboard.
We are Hiring!

PositionCustomer Service Agent – Ground Operations

REF: MTA/JOB/2023/08


  • Velana International Airport


  • Completed GCE O’ Level Examination with minimum three passes including English and Dhivehi, or experience that provide the required knowledge, skills and abilities.

Key Responsibilities:

  • Assist and verify passenger documentation
  • Manage passenger baggage processing including handling
  • Assist passengers as needed through arrival and check in processes including support for passengers with special requirements such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance
  • Direct passengers through Customs, Immigration, and quarantine as required
  • Make public address announcements as required
  • Maintain the highest standards of safety and security at all times

Skills & Knowledge:

  • Self-motivated and able to work independently
  • Passionate about customer service
  • Good communication skills (written and verbal) English and Dhivehi
  • Flexible to work on various shifts (days, evening, nights, weekends, and holidays)
  • Must be 18 years of age.


  • Based on qualification and experience

Application Submission:

  • Manta Air Job Application Form (available on
  • CV & Educational Certificates
  • Police Report & National Identity Card (for Maldivians Only)

Download Form

To apply for a career at Manta Air, send us your application with the required documents to [email protected] . Please remember to type the job advertisement reference on the subject of your email.

Deadline for Application : 10th May 2023

Only Shortlisted candidates will be contacted.