FAQ

When does check-in open & close for Manta Air?

· Manta Air’s check in counters open 1.5 hours before scheduled and closes 30 mins before scheduled departure.

· All guests are strongly advised to arrive at the airport at least 1 hour before departure so you may complete check-in procedures on time.

If I have special requests, what do I do?

If you have any special requests, such as requiring two seats for yourself, please contact us directly at +960 3331199 or send us an email at [email protected].

If you have a disability or medical conditions and need special assistance, please inform us in advance to help cater your specific needs. Also, the special request may require to fill-out forms that must be approved by related authorities.

For more information please contact us directly at +960 3331199 or send us an email at [email protected].

What is your travel document number?

For locals, your national ID card number.

For work permit holders, the work permit card number.

For tourists, it will be your passport number.

Can I travel if I am pregnant?

If you are pregnant, a medical certificate or letter signed by an appropriately qualified doctor or midwife is required for pregnant women travelling after 29 weeks of pregnancy. Also, you will be needed to fill-put the MEDIF-B form available on request.

Travel is usually not permitted after 36 weeks (single pregnancies) or 32 weeks (multiple pregnancies) of gestation.

Please contact our reservations department +960 331 4477 or email to [email protected]